The solution to automate patient administrative management
An innovative patient booking portal, also accessible via web app, not only allows bookings under all tariff regimes (including insurance), but also allows for real-time management of all checks and verifications with TPA and insurance company systems, starting at the time of booking.
It is the only booking solution on the market fully and natively integrated with insurance systems and related portals, capable of verifying the patient’s declared insurance coverage from the time of booking, verifying the existence of insurance coverage, automatically requesting the opening of a care appointment where necessary, integrating with Personal eClaim® Self Acceptance for document exchange management, allowing online payment of the deductible, thus allowing even insured patients to access the facility without passing through the admissions desks.
It also allows you to book multiple services at the same time, calculating their price correctly even in the case of particular insurance coverage rules.
The use of Artificial Intelligence and ChatBot solutions further maximizes the solution’s accessibility, ensuring a truly unique and effective booking experience. Request a demo; you’ll be amazed!
What
Portal for online booking of outpatient services, with simultaneous management of insurance obligations
Who
The ideal tool for patients who wish to contact a specific healthcare facility to search for and book the services they need, without running the risk of administrative hassles related to their insurance coverage.
Why
It simplifies and automates the management of online bookings, allowing for easy extension to insured patients and ensuring complete automation of administrative processes thanks to downstream integration with Personal eClaim®.
Benefits of Personal eBook®
- Extremely easy booking system: find what you’re looking for and book it with one click!
- Always book correctly, even if you book under insurance agreements: no more risks of booking services that aren’t covered, with non-insurance-affiliated doctors, etc.
- Always see the right prices, even with complex or packaged insurance pricing rules
- You can book multiple services at the same time: no more multiple recycles on the portal if you need to book two services on the same day!
- What if the patient hasn’t yet requested Insurance Coverage but is eligible? Adrenaline will automatically request it for them, avoiding errors and delays and offering a unique service on the market!
- And what if the patient needs a little extra help? The chatbot integrated with Personal eBook takes care of it!
What can it do?
- Online booking on the facility’s agendas
- Integration with chatbots and AI, to maximize patient user experience
- Real-time integration with insurance management systems, starting from booking
- Application of sophisticated availability configuration logic to be displayed in booking, using a dedicated configuration dashboard
- Application of all pricing rules, even complex and insurance-related ones
- Integration with Personal eClaim® for managing insurance practices, from self-acceptance to reimbursement requests and collection
